Getting Participant Data (Variables Set on IVR) in Embeddable Framework

Howdy,

I am trying to start working with Embeddable Framework from Genesys.

At first, I have gone through GitHub - MyPureCloud/purecloud-embeddable-framework-example: This project contains example code that demonstrates how to use PureCloud Embeddable Framework.

The Scenario is:

  1. During IVR session, Genesys will have our response with an "authen_token" and it will be saved as a variable for that interaction
  2. When a call is transfer to agent, I am assuming that this variable will be transfer to embeddable framework.

So my question is where to acquire this "authen_token" variables on embeddable framework.

Thanks

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