Group Voicemail unread count from API

Platform API
1

Hello,

We were trying to get group voicemail unread count using API, it gives the below error.
"message":"This request requires a user context. Client credentials cannot be used for requests to this resource.","code":"bad.request","status":400

Is there a way to get the count from API without using Auth code/Implicit/SAML(as it prompts for user login)?

Thanks

2

Hi Ragavi,

Sorry at this point this API only works with authentication that has a user context associated with it. I suggest you review our ideas portal and see if there is already out there and vote on it. Otherwise, feel free to create a new idea. The ideas portal can be found here.

Thanks,
John Carnell

3

You will need to create a new idea as John stated but in the comment leave a link to this idea as well so they know it's related. https://genesyscloud.ideas.aha.io/ideas/UCC-I-326 this one is the same permissions issue but is around getting the recording download link. If you will reply back to this thread with your idea link I am happy to throw a vote your way! :slight_smile:

4

Thank you. I will share the idea link once created.

5

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