Help with setting trigger for v2.detail.events.conversation.{id}.attributes

Triggers
1

Hello there,

I'm attempting to set a Trigger that fires when a certain attribute is set in a Message flow. For my example, in a message flow we are setting a Participant data attribute of PromptUpdated with a value such as ITO_Promo.

I'd like to create a trigger using the UI that fires when it sees the attribute 'PromptUpdated' that contains the value of "ITO".

It seems somewhat straightforward, but for some reason I cannot get the Trigger to fire. Any suggestions?

Trigger_Attributes
Trigger_Attributes1533×514 49.8 KB

Thanks,
Shane

2

We have resolved this by using the following JSON Path format: attributes['PromptUpdated']
This may help others facing the same challenge.

Screenshot below:

Trigger_Attributes_Working
Trigger_Attributes_Working1303×491 37.9 KB

Thanks,
Shane

3

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