We’ve integrated a private Genesys Cloud Embedded Framework within our application. In our setup, we’re displaying both the main application and the interaction window of the embedded framework as separate iframes on the same HTML page. We used "embeddedInteractionWindow" to true in framework.js file.
Our requirement is to hide the wrap-up code feature within the interaction window. We’ve reviewed the configuration options in the framework.js file but couldn’t find any settings related to disabling or hiding the wrap-up code feature.
Attached is a screenshot for reference. Is there any available option or configuration to hide the wrap-up code feature within the interaction window?
Any guidance or alternative solutions would be greatly appreciated.
