How to Delete Bulk User in Purecloud

1

I need to delete some users and I would like to delete in bulk.
I can erase with Postman, but only one at a time.
How can I do it in bulk? Has anyone done?

2

Hi Danniel,

There's currently no bulk deletion through the API. You can request new features here: https://purecloud.ideas.aha.io/

In your case since you're using Postman, you might want to look at configuring a Collection Runner. That way you can set a data file which will contain userIds you want to delete and just let the runner iterate over them.

3

OK .. Should the files with the IDs be separated by line? per ,?

Thanks!

4

Hi Danniel,

Yes it should be in CSV form. So if you're only going to do IDs then the file would look something like:

employeeID
xxx-xxx-xxx
yyy-yyy-yyy
...

and use the employeeID as a variable in the request itself.

By the way, I just noticed the Genesys tag - the developer forums is mainly for customers, partners. For employees, we recommend using internal channels or processes.

5

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