How to find IDs of a existing wrap-up codes

Genesys Cloud Web Chat
1

I was trying to add list of wrap-up codes to a queue using following api : /api/v2/routing/queues/{queueId}/wrapupcodes in developer tools but I was unable to do that as it was asking for the ids of the wrap-up codes we want to add in the queue in the json body.

Can you confirm or tell us how to find the ids of existing wrap-up codes?

2

Hello,

You can use GET /api/v2/routing/wrapupcodes to retrieve the list of configured wrap-up codes and their ids.

Regards,

3

Yes, I got it. Thanks!

4