How to get queueId

[mkoya]

Hi,

I made below Java code for get a queueId. however getUserQueues() is return 403.

Body: {"message":"You are not authorized to perform the requested action.","code":"not.authorized","status":403}

Auth process should be success. What more do you need?

---

    apiClient = ApiClient.Builder.standard()
        .withBasePath(region)
        .withRetryConfiguration(retryConfiguration)
        .withLoggingConfiguration(loggingConfiguration)
        .withShouldRefreshAccessToken(true)
        .build();

    ApiResponse<AuthResponse> authResponse = apiClient.authorizeClientCredentials(clientId, clientSecret);
    System.out.println("authResponse body: " + authResponse.getBody().toString());

    Configuration.setDefaultApiClient(apiClient);

    UsersApi usersApi = new UsersApi();
    UserEntityListing response = usersApi.getUsers(null, null, null, null, null, null, null, null);
    List<User> users = response.getEntities();

    for (User user : users) {
        UserQueueEntityListing userQueues = usersApi.getUserQueues(user.getId(), null, null, null, null);
        System.out.println(userQueues);
        for (UserQueue userQueue : userQueues.getEntities()){
            System.out.println("queueId:" + userQueue.getId());
        }
    }

[anon11147534]

Hi,

A 403 means you have successfully authenticated but don't have the permissions to request a resource.

The API documentation for GET /api/v2/users/{userId}/queues shows that the following permissions are required:

routing:queue:view
routing:queue:join
routing:queueMember:manage

You will need to ask an admin in your Genesys Cloud organization to add the above permissions to your OAuth Client.