Hello.
I've been looking at the audit notification topic and trying to use it to identify when a user logs in to the platform.
When doing a normal authentication by providing user and password in the Genesys Cloud UI, I see that a "AuthUser" entity type notification is sent.
{
"version": "0",
"id": "....",
"detail-type": "v2.audits.entitytype.{id}.entityid.{id}",
...
"detail": {
"topicName": "v2.audits.entitytype.AuthUser.entityid.......",
"version": "2",
"eventBody": {
...
"serviceName": "PeoplePermissions",
"level": "USER",
"eventTime": "2024-12-12T15:11:35.000Z",
"message": {
"localizableMessageCode": "USER_AUTH_SUCCESS",
"message": "successful authentication by user",
"messageWithParams": "",
"messageParams": {
}
},
"action": "Authenticate",
"entityType": "AuthUser",
....
},
...
}
}
However, when authenticating by using the Microsoft Azure single sign on, this AuthUser event isn't sent.
Why is this happening? Is there any other way of identifying with notification topics when a user authenticates with the Microsoft single sign on feature?
Appreciate any help.
Thanks.