How to integrate Genesys Cloud WebRTC phone with CRM

WebRTC SDK
1

Dear All,

We need to find a way to run WebRTC Phone in our CRM frame. Our aim to provide a single page to the agents that they can control CRM activities and use the softphone functions together on a single web page.

You guys may provide a proper documentation or the method that we can use in our case.

Thanks in advance,
Best Regards
Cenk

2

Hello, you can find documentation on the WebRTC SDK here: https://developer.genesys.cloud/devapps/webrtcsdk/

3

Hi Tim,

Thanks for the reply. I will look into it.

Regards
Cenk

4

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