How to pass Participant data on screenpop in Salesforce CTIExtension

Genesys Cloud Integrations Embeddable Framework
1

Hi all,

I need to pass cusomerNumber (using Set Participant data) on screenpop in Salesforce CTIExtension.

I can see Participant data under attributes using /api/v2/conversations/{conversationId} but on screenpop in Salesforce CTIExtension the attributes are not there, just getting this:

{
"searchValue":"+xxxxxxxxxxx",
"interaction":{
"id":"xx-xx-xx-xx-xx",
"phone":"tel:+xxxxxxxxxxx",
"name":"xxxxxxxxx",
"isConnected":false,
"isDisconnected":false,
"isDone":false,
"state":"ALERTING",
"isCallback":false,
"isDialer":false,
"isChat":false,
"isEmail":false,
"isMessage":false,
"isVoicemail":false,
"remoteName":"xxxxx",
"recordingState":"none",
"displayAddress":"+xxxxxxxxxxx",
"ani":"+xxxxxxxxxxx",
"calledNumber":"+xxxxxxxxxxxx",
"direction":"Inbound",
"isInternal":false
}
}

I read following articles, but still dont know how to get this done:

I really appreciate any help on this.

2

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