I have a web page where in the iframe there is embeddable framework, when initially the embeddable framework loads it opens a WebRTC index.html page in parallel window which I guess responsible for WebRTC related functionalities (inbound and outbound call). If by any chance the WebRTC page get closed I want to notify the user in the main index page, so for that do we have any specific api or functionalities.
this is the WebRTC page: WebRTC Phone
They should be notified of the error and it should automatically attempt to re-establish the connection. If this is not behaving per the documentation, please open a case with Genesys Cloud Care to investigate.
If you click inside the WebRTC Phone window or tab and then attempt to close the window or tab, a browser warning appears. If you continue and close the window, then your WebRTC phone disconnects. The client immediately attempts to open the WebRTC Phone window or tab to re-establish connectivity.
Browser window for WebRTC phones - Genesys Cloud Resource Center
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