HTTP 400 using Python Example

Platform API Python SDK
1

Hi

I'm trying the Python Example but getting a HTTP 400, what's missing?

https://developer.mypurecloud.com/api/tutorials/oauth-client-credentials/#python

Thanks in advance

2

A 400 response means "bad request". Can you provide some more info on what resource you're using, the response body, etc?

3

Hi

I'm using the example on the URL as is.

4

Can you explain why the example provided does not work?

5

Can you provide some more info on what resource you're using, the response body, etc? I don't have much to go on knowing that something somewhere is giving you a 400. There's multiple requests in the example and the response bodies typically contain information that's helpful for troubleshooting.

6 
response = requests.post('https://login.mypurecloud.com/oauth/token', data=requestBody, headers=requestHeaders)

if response.status_code == 200:
	print 'Got token'
else:
	print 'Failure: ' + str(response.status_code) + ' - ' + response.reason
	sys.exit(response.status_code)


            


            

              
              
              
            


            

                
                
              


          

          

            

              

              


              
                  
                  
              7
              
            

            

              
clientId = 'xxxx'
clientSecret = 'xxxxx'
authorization = base64.b64encode(clientId + ':' + clientSecret)

requestHeaders = {
	'Authorization': 'Basic ' + authorization,
	'Content-Type': 'application/x-www-form-urlencoded'
}
requestBody = {
	'grant_type': 'client_credentials'
}

response = requests.post('https://login.mypurecloud.com/oauth/token', data=requestBody, headers=requestHeaders)

if response.status_code == 200:
	print 'Got token'
else:
	print 'Failure: ' + str(response.status_code) + ' - ' + response.reason
	sys.exit(response.status_code)


            


            

              
              
              
            


            

                
                
              


          

          

            

              

              


              
                  
                  
              8
              
            

            

              
are you trying to connect to the .com or .ie regions? If you aren't connecting to .com, you need to change https://login.mypurecloud.com to the correct region

            


            

              
              
              
            


            

                
                
              


          

          

            

              

              


              
                  
                  
              9
              
            

            

              
After you switch to the correct region, I'd like to see the response you're getting if it's still not working. What does this code output?


if response.status_code == 200:
	print 'Got token'
else:
	print 'Failure: ' + str(response.status_code) + ' - ' + response.reason
	sys.exit(response.status_code)


            


            

              
              
              
            


            

                
                
              


          

          

            

              

              


              
                  
                  
              10
              
            

            

              
Hi Yes that was the issue. Thanks

            


            

              
              
              
            


            

                
                
              


          

          

            

              

              


              
                  
                  
              11