I can’t hang up a preview call

Genesys Cloud Integrations Embeddable Framework
1

Hi,

I can’t hang up a preview call, but until recently I could. I haven’t modified the queue settings and I also can’t find an option to enable it, what could have happened?

Has there been any update to the embedded framework lately that has changed this functionality?

I am attaching a screenshot from before this issue occurred.

image

Best regards.

2

Hi JavierVRT,

To report a defect you're encountering, please open a CARE support ticket.

3

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