I cannot receive messages when I subscribe to a topic

1

I subscribed to some topics using websocket, but some did not receive messages, for example
v2.workforcemanagement.managementunits.{id}.agents.sync

I would like to ask what is this {id} parameter is user ID or channelId

2

It is Management unit's ID

3

May I ask how to get this ID? Can you tell me more details? Thank you very much!

4

Invoke Api - "/api/v2/workforcemanagement/managementunits" which will give you details.
Also on GenesysCloud UI - when you are browsing to the respective management unit - you can get the details from url query string.

5

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