I want to know if the operator ID can be null

Platform API JavaScript SDK
1

I'm creating a client app in node.js, in which I'm using the "purecloud-platform-client-v2" library to retrieve Genesys Cloud information.
And it uses the getUsersMe method to get the information of the operators logging into Genesys Cloud.

However, when requesting the information obtained here to the application server, the operator ID may be a null value.
When getting operator information with getUsersMe, the operator ID refers to user.id for the acquired information (user).

Is there a condition that makes this ID null?

2

Hi,

If you are saying that the id property of a user object returned from the API is null or missing then that is a bug and should be reported to Care.

3

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.