Impact of Removal of ACD Web Chat v2.0 on APIs

[brianardiles]

Hi there, I want to ask if the deprecation of the ACD Web Chat v2.0 announced here: Deprecation: Removal of ACD Web Chat (version 2) - Genesys Cloud Resource Center is going to have any impact on the following APIs:

• https://developer.genesys.cloud/devapps/api-explorer#post-api-v2-webchat-guest-conversations
• https://developer.genesys.cloud/devapps/api-explorer#delete-api-v2-webchat-guest-conversations--conversationId--members--memberId-
• https://developer.genesys.cloud/devapps/api-explorer#post-api-v2-webchat-guest-conversations--conversationId--members--memberId--messages
• https://developer.genesys.cloud/devapps/api-explorer#get-api-v2-webchat-guest-conversations--conversationId--members--memberId-

Thanks and Regards

[Angelo_Cicchitto]

That's correct - all /v2/webchat APIs are impacted, we'll be posting a dev-forum announcement later this year.