Inconsistent Results from DNC List Import Status Endpoint

Platform API
1

I'm experiencing inconsistent behavior when checking the status of DNC list imports using the /api/v2/outbound/dnclists/{id}/importstatus endpoint.

Issue Description:

  • When uploading a new DNC list and checking the import status immediately after, the endpoint sometimes returns information about a previous upload instead of the current one
  • Testing in Postman shows that the same endpoint occasionally returns the correct (latest) upload status but then reverts to showing an older upload's status in subsequent calls
  • This behavior makes it difficult to reliably monitor the progress of a specific DNC list upload

Example Scenario:

  1. Upload DNC list A at time T1
  2. Check status - shows correct status for upload A
  3. Upload DNC list B at time T2
  4. Check status - sometimes shows status of upload A instead of B
  5. Multiple subsequent status checks continue to show upload A's status intermittently

Has anyone else encountered this behavior? Is there a recommended way to ensure we're getting the status of the most recent upload operation?

API Details:

  • Endpoint: GET /api/v2/outbound/dnclists/{id}/importstatus
  • Region: cac1.pure.cloud
  • All requests include valid authentication tokens

Any guidance or best practices for handling this scenario would be greatly appreciated.

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