Increase value of maxAllowedRestorationsForOrg

Platform API JavaScript SDK
1

Hello,

Is there any chance to upgrade the maxAllowedRestorationsForOrg value?

We need to restore some records older than what we configured on policy, and we just noticed that we can only recover 10 records.

Also, How can we refresh the remainingRestorationsAllowedForOrg?

{
"id": "55ccab29-a5f0-4483-b4f7-bd35a587d91e",
"conversationId": "7c0f75e6-37c5-457d-95d4-bfaa6e7c95e1",
"media": "audio",
"fileState": "ARCHIVED",
"archiveDate": "2018-06-11T23:20:49.698Z",
"archiveMedium": "CLOUDARCHIVE",
"maxAllowedRestorationsForOrg": 10,
"remainingRestorationsAllowedForOrg": 0,
"selfUri": "/api/v2/conversations/7c0f75e6-37c5-457d-95d4-bfaa6e7c95e1/recordings/55ccab29-a5f0-4483-b4f7-bd35a587d91e"
}

Thanks a lot

2

I believe you'll need to contact PureCloud Support to retrieve this data.

3

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