Integrate PureCloud Embeddeable Framework/Functions in Appian

We decided to use Appian to develop the UI of our new application and we need to embed PureCloud UI into it. I was wondering if there is anyway to put Embeddable Framework within an Appian web application. If not, is there a way to re-develop the Embeddable UI's functions using .net sdk, etc.

Thank you

The embeddable framework operates inside of a iFrame and generally communicates with the parent application via windows.post messages (or some like methodology you can describe in javascript) and has a set of actions available as javascript methods. If all of this is compatible with your Appian environment, then I would expect the embeddable framework to work.

You could always rebuild what we are doing with the embeddable framework using the PureCloud SDK in your language of choice, as the client in the embeddable framework is utilizing the same public APIs exposed in these SDKs.

The choice as to which path to take is entirely up to you and what meets your specific requirements.

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