Integrating Genesys with Teams

Over the last month we have been hanging out head against the virtual wall of trying to integrate Teams with Genesys Cloud and the pain and suffering behind this insanity is hard to describe.

The number of licenses , the hardware, and lack of really good documentation is staggering given the obvious uses for it. https://tutuappx.com/ Vidmate

Is there anyone who was able to accomplish this? Would love to hear more about your "journey"

Hi Kodexof731,

A great resource to check out would be [Genesys Professional Services] (Professional Services | Contact Center Services | Genesys)

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