Internal Error Encountered In Common Module

Genesys Cloud Applications Architect
1

Hi,

One of the user cases for our application is to automate the export/import of flows.

While importing a flow that uses a common model, the import is failing with a validation error that merely says "Internal error encountered in common module". This does not give us any information about how we can correct the error to allow the import to work successfully. When we open the common module to view any potential issues, there are none.

How do we find out what the SDK thinks the issue with the common module is?

2

Hi Austen,
It might be worth checking this document for some "gotchas" associated with common modules.
For example

  • common modules cannot be called from other common modules.

  • if an update to common module is published, the calling flow should be re-published to pick up the changes to the common module

3

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