We are in the process of developing a Genesys App Foundry application. Ours is a Dashboard application which would provide insights to Executives of a given Organization.
If the executive doesn't have a Genesys Cloud Login yet, and just to access our purchased App Found app (fixed cost licensing), is there a way to create a Genesys Cloud User without incurring any additional license cost to parent Organization?
When I created a User in our Test Genesys Org, I see Cloud CX 3 for License. If I understand correctly this represent Pure Cloud Concurrent user License. I couldn't find a way to create a user without any license associated.
So want to confirm, if it is feasible to create a Genesys User without any license cost?