Is it possible to update a custom interaction attribute after the interaction has already finished?

Platform API
1

Hello guys!

I need to add custom interaction attribute after the interaction has already finished, is this possible?

2

Hello,

If you mean participant data/attributes, yes, it is possible to update the attributes on a conversation participant for up to 60 days after the conversation happened. After 60 days, you can't change conversation data anymore.
You can use PATCH /api/v2/conversations/{conversationId}/participants/{participantId}/attributes for this.

Regards,

1 Like
3

Thx @Jerome.Saint-Marc !!

Would the method I use be a post with a body json?

4

Hello,

No, it is a PATCH method (HTTP PATCH request) with a json body.

Regards,

1 Like
5

Thx @Jerome.Saint-Marc. It worked!

6

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