Hi,
Is usage of the JavaScript WebRTC SDK supported on a mobile browser?
We've done some test with the testpage (ref https://github.com/MyPureCloud/genesys-cloud-webrtc-sdk)
It works on a regular desktop (chrome), but tests on both chrome and safari (on a mobile device) were KO.
Is this supposed to work?
The webrtc sdk was primarily designed for desktop browsers. We don't claim official support for mobile browsers for the sdk but I'd be curious to know what issues you're running into. I've personally used the video functionality from the sdk on android's chrome and it connected up just fine. Can you share some more details?
We tested on an IOS device, with the native Safari browser + Chrome.
In both cases, when clicking the 'answer' button the call is not being answered (so the call keeps ringing from client's perspective)
I'll create an issue on the sdk's github to track this. Even though it wasn't designed or tested to work on mobile, I would expect it to and we would like that functionality going forward. Thanks @sbrebels.
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.