Kindly provide the Source code for the DevCast Tutorial 19

Hi,

I need to create the architect flow through the Cx as code using archy YAML file.
As given in DevCast Tutorial 19 | Managing your Customer Experience as Code: Introducing CX as Code, please provide the github repository of the code for my reference purpose. Or uide me with any other documantation or code for this.

Hi Dharshini,

There are two different ways to deploy a flow using CX as Code:

  1. Use the Archy CLI. You can use this for large flows that take longer than 15 minutes to deploy. This Genesys Cloud blueprint uses the Archy CLI (which has to be installed on the machine running terraform) to deploy a flow. An example of the Archy CLI can be found here.

  2. Use the Architect flow component. This basically loads your YAML file to Genesys Cloud and then deploys it. Since the flow component interacts with Lambdas it has the restriction that the flow must finish within 15 minutes. The documentation for the flow resource can be found here. You can find an example of its use here.

Thanks,
John Carnell
Manager, Developer Engagement