Knowledgebase API query

Platform API
1

Hi,

I have Phrases added to an articles under a Knowledge Base. I need to search the articles and get the answers for the phrases through an API.

I tried
/api/v2/knowledge/knowledgebases/{knowledgeBaseId}/search

{
"query": "loan",
"pageSize": 100,
"pageNumber": 1,
"documentType": "Article",
"languageCode": "en-US",
"searchOnDraftDocuments": false
}

I am getting 404 not found. Can you suggest any solutions

2

A 404 would typically indicate that the specific entity you requested doesn't exist. Verify the URL you've constructed is using a known knowledge base ID and is free of formatting errors and typos. If you've ensured everything is correct and no errors exist in the client, please open a case with Genesys Cloud Care to investigate further.

3

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