Limits Question - Co Browse

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Hello,

I'm doing some review of the Genesys Cloud limits and wanted some clarification on 1 bullet point:

"The total maximum number of requests per deployment per minute" = 300. Does this mean that we can only have a maximum of 300 concurrent sessions of co-browse active for web messaging at 1 time?

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Hi @PKS
To frame this, limits apply to Genesys Cloud API resources. The deployment.rate.per.minute limit applies to API resources fitting the pattern of api/v2/webdeployments/deployments/{deploymentId}/cobrowse/*

Our public resources that fit this pattern are:

  • DELETE /api/v2/webdeployments/deployments/{deploymentId}/cobrowse/{sessionId}
  • GET /api/v2/webdeployments/deployments/{deploymentId}/cobrowse/{sessionId}

This means that the max number of requests to either of these resources per deployment is 300.

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