LMS Events in Salesforce

Genesys Cloud Integrations
1

Hi,

I am looking for documentation on UserAction events in salesforce integration. For example we see the below event -
{
"category": "status",
"data": {
"status": "ON_QUEUE",
"id": "e08eaf1b-ee47-4fa9-a231-1200e284798f"
},
"type": "UserAction"
}

I am looking to find the possible values for status other than "ON_QUEUE"

Thank you

2

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.