Locations not appearing as part of /api/v2/users query

Hi,
I am using the UsersApi for the retrieving the user details including the locations. The query used to return correct results till the last week of March 2017, and from that week, we are intermittently observing that the user locations does not appear in the results. The query does not seem to perform consistently.. Any reason for this behavior of the query ?

UsersApi usersApi = new UsersApi();
users = usersApi.getUsers(100,pageNumber, null, null,
Arrays.asList("presence","locations","locationDefinition"));

If you're executing the same exact request and getting different results sometimes, please open a ticket with PureCloud Support; that will require deeper investigation than is possible via this forum. Be sure to clarify that your issue is not with the SDK or the API itself, but that it's an issue with the data being returned.

I have raised a ticket in the purecloud support as well. And they suggested to raise this in the developer forum.