Hi Everyone
We recently integrated Genesys with Salesforce as an Embedded client.
We received a request from our customer about whether we can remove the Genesys Logo or customize it.
Please see attached, Please let me know if this is possible.
Hello,
As far as I know, this is not customizable.
There is no option of settings (when deploying call center in SFDC) to specify a different icon.
Regards,
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