Messaging Transcript

Platform API
1

Hi,

What is the best API can be used for processing the Messaging Transcript.

I saw different ways to do but which one would be accurate and less development efforts.

/api/v2/speechandtextanalytics/conversations/:conversationId/communications/:communicationId/transcripturls.

The /api/v2/conversations/messages/{conversationId} should give you access to the list of messages,
where each message has a messageId.

You can then access individual messages via /api/v2/conversations/messages/{conversationId}/messages/{messageId}

I want to download and parse on Realtime post interaction end and historically.

2

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