we are migrating from web chat to web messaging. IN our .cshtml we have webchat config and using ININ.webchat.create(chatConfig, function (err, webchat) {...}. How to create same for web message since ININ.webmessage is not available
Hello @Chandan_Majumdar - with new Messenger the functions to use are different. In general, you just need to deploy the new Messenger snippet to your website, and it should all work.
See here for how to Configure and Deploy Messenger.
Here you will find general migration steps: Web chat to web messaging migration and impact - Genesys Cloud Resource Center
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.