Missing 'answers' section in GET v2/quality/evaluations/query

Platform API
1

Hi,

I am trying to get all the evaluations from a specific evaluator for a specific time period.
I am using this endpoint - GET /api/v2/quality/evaluations/query

The result I am getting is missing the 'answers' section in the response.

image

But while using this endpoint - GET
/api/v2/quality/conversations/{conversationId}/evaluations/{evaluationId}

I am getting the answers section in response.

This adds an extra API I need to call just to get the answers section.

Could you please let me know why I am not getting the answers section in the first API - /api/v2/quality/evaluations/query ??

2

For reference - I am getting the answers section in the 2nd API - api/v2/quality/conversations/{}/evaluations/{}

image

3

Did you try the expandAnswerTotalScores=true option for the query API? Another possible answer is to add expand=answers to your query string.

--Jason

4

Thanks, Jason.

Got the result after using expandAnswerTotalScores=true

5

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