Please when deploying Web Messaging for Mobile App using the Mobile Messenger Transport SDK, specifically we're using the sendMessage method and passing the customAttributes parameter for every message. If I log into the app using an account which passes through name, id and email and then send a message it passes through the custom attributes to the Genesys Agent. If I log out of the App and log into a different account and send a message, the custom attributes do not update.
Please can I check how the custom attributes can be updated for this scenario?
Custom Attributes can be updated by providing new key/value pairs with the message sending.
Are you changing the Custom attributes on the second user's first message?