Hi all,
i just recently started to work with the java based cloud SDK after using the Genesys engage platform SDK. It was a bit of a shock when I saw that the notification services don't support all configuration change monitoring.
here is the list of available topics
https://developer.genesys.cloud/api/rest/v2/notifications/available_topics
With Engage SDK I was able to subscribe to application and option changes so there was a nice way to allow to users to configure application behavior from the user interface. I thought i will use the Architect data tables to allow to user to change the application behaviour but it looks like data table changes are not available for monitoring. the only way is to continously read the data table again and again (such as every 5 minutes). Did i miss something? Are there any plans to monitor data table changes too? Do you have a better option to allow user to change options which can be picked up automatically by my code? I could for example assign or remove users to queues which is available in notification but that would be not be too user friendly. Other configuration options like outbound settings are available for monitoring, it would be logical for data tables too.
thanks, Zsolt