Need to make a Data Action on for the user, but OAuth client is not a user

Platform API
1

Using the Platform API via API Explorer, I'm able to make a call. I need this functionality in an agent script (button that calls Genesys Cloud Data Action). However, when I test the action, I get an error that it isn't in the user context (but when I test it from API Explorer it is). I assume it is because of the OAuth client.

How do I make this Data Action use the user's context/authorization, since it is only the user that will invoke it?

Error messages below:

"message": "The request could not be understood by the server due to malformed syntax.",
"code": "bad.request",
"status": 400,

  "message": "REST call for action execute failed. Message: Request to backend service failed. Response from web service: {\"message\":\"This request requires a user context. Client credentials cannot be used for requests to this resource.\",\"code\":\"not.a.user\",\"status\":400,\"
2

I think I found the answer to my question: it is not possible

Can I use Genesys Cloud data actions to perform actions on conversations? - Genesys Cloud Resource Center (mypurecloud.com)

3

This isn't possible. Data actions can only use client credentials because there is no user present inside the Genesys Cloud backend services to authorize the request; client credentials are the only option for headless API requests such as data actions. If you need a user context, you must do it from an application that is able to interact with the user via a web browser.

4

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