Not receiving messages

Genesys Cloud Web Chat
1

I am new to genesys chat I have embedded chat bot in sharepoint currently, "WebChatService called the command: WebChatService.poll%c" is not loading and I am not receivng any messages in chat what must be the probable reason for this?

this is how the log are looking like
cxbus.min.js:6 WebChatService called the command: WebChatService.poll%c
cxbus.min.js:6 WebChatService called the command: WebChatService.poll%c
cxbus.min.js:6 WebChatService called the command: WebChatService.poll%c
cxbus.min.js:6 WebChatService called the command: WebChatService.poll%c
cxbus.min.js:6 WebChatService called the command: WebChatService.poll%c
cxbus.min.js:6 WebChatService called the command: WebChatService.poll%c
cxbus.min.js:6 WebChatService called the command: WebChatService.poll%c
cxbus.min.js:6 WebChatService published: clientDisconnected%c
cxbus.min.js:6 WebChatService published: messageReceived%c

2

I may be completely wrong here but you may want to see whether this deprecation has impacted you:

3

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