Hi all,
I'm trying to build a custom application using the API.
Since the application is stand-alone and will run locally on each Agent's desktop, I'm using the OAuthControl provided by Genesys with Implicit Grant.
The problem is the following:
The first time that I tested my application with the control, I got the "Login Page" as it should be.
After that, every time I run my application, I'm not getting the login page.
(The WinFormsHost Control on my WPF is empty...)
So, the application is always getting the Access Token with a specific user (the user of the first login).
Any ideas about that?
I need each agent to login with his own credentials.
The application that I'm building will establish a "listener" for new incoming voice interactions for the agent in order to perform some external tasks.
Thanks in advance.