Hi
We have requirment to transfer old recording from genesys cloud to S3 storage on AWS.
I need support in the process if any one already done it.
as of now i am following from below script on API explorer, but it is not happing.
{
"action": "EXPORT",
"actionDate": "2022-08-25T14:30:00.000Z",
"integrationId": "7a8f491a-8bba-4779-bede-abcdefgh",
"includeScreenRecordings": false,
"conversationQuery": {
"segmentFilters": [
{
"type": "and",
"predicates": [
{
"type": "dimension",
"dimension": "dnis",
"operator": "matches",
"value": "123456789"
}
]
}
],
"order": "asc",
"orderBy": "conversationStart",
"interval": "2021-09-15T09:30:00.000Z/2021-09-15T10:30:00.000Z",
"startOfDayIntervalMatching": true
}
}