After I completed the 4 steps with reference to the API (https://developer.genesys.cloud/commdigital/digital/webmessaging/websocketapi), the image displayed on the agent side was abnormal. When I moved the mouse up, it showed: "One or more unsupported media attachments have been removed". What is wrong with this?
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.