Open messaging bot option by text

[lars.karlsson]

Hi,

I want to get back in json quick options from bot in open messaging right now I only get the text but not the options. How do I get the options that come after text? see image from standard messaging

{
id: '0f864841e1c81383330646d481a91634',
channel: {
id: 'a7209135-76e8-4769-9b25-3ed811008e92',
platform: 'Open',
type: 'Private',
to: { id: 'crespino4@yahoo.com', idType: 'Email' },
from: {
nickname: 'SL chat Open Messaging',
id: 'a7209135-76e8-4769-9b25-3ed811008e92',
idType: 'Opaque'
},
time: '2024-01-07T11:49:52.331Z',
messageId: '0f864841e1c81383330646d481a91634'
},
type: 'Text',
text: 'Hur kan jag hjälpa dig? Välj bland alternativen, eller skriv med ett par ord vad du behöver hjälp med.',
originatingEntity: 'Bot',
direction: 'Outbound',
messageMetadata: { type: 'Text' }
}

[Greg_Boston]

@lars.karlsson please see this page for what is, and is not, supported on which channels today. Channel, bot, and touchpoint capabilities feature comparison - Genesys Cloud Resource Center Currently those options are not supported on the open messaging channel. The good news is that it is being targeted already for this year. see Genesys Cloud Ideas Portal