Outbound: how to write an agent ID into a contact list?

Genesys Cloud Applications Architect
1

Hi!

In an outbound call scenario, I'd like to write the ID of the agent who handled the call into the contact list.

Do you have any ideas how this can be implemented?
I have narrowed it own to 2 ideas, but hit the wall both times:

  1. Use outbound rules: here I can write something into the contact list, but don't have access to any variables. Can interaction/architect variables be referenced in Architect at all?
  2. In the architect flow: not sure how entries in the contact list can be updated; the references I have found were read only.

If you have suggestions about how this issue can be approached, I'd be grateful for any advice.

Thank you!

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