Pass a value from contact list to customer server using data action

Data Actions
1

Hi all,

I have an agentless outbound campaign with a rule that will update a contact list column "Result" if the call was answered or not. Then I need to pass this value from column "Result" using data action to customer server. Can you please guide me how to configure data action for this case? I have already configured Campaign, rules, and architect flow, only missing data action part.

Thanks in advance!
Daki

2

I would always advise that you master the API you are trying to use in a tool like postman, so that you understand authentication (if required) and how to layout the requests that you need to make. Once you have that stuff down feel free to ask detailed questions.

If you are new to data actions this video will walk through creating a simple action:

3

Hi Jason,

Thank you for sending me this tutorial, very helpful! I was missing POST method in data action in my case.

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