Pass value to Conference

Genesys Cloud Applications Scripts
1

Hi all,

I want to make a button in script to do the followings:

Insurance agent have a call with a customer and need to conference to a in-queue flow to let two parties hear T and C.

While clicking the button:

  1. make consultTransfer to a in-queue flow
  2. The button will pass value to the flow and play prompt determined by the value.

I had tried to "Set participant data" in flow but it did not work.

May I have some guidance?

2

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