Genesys Cloud Developer Forum

Password Reset [bug?]

In order to easily manage a few different users for development (so that I don't have to modify my own user's permissions); I created a new user with an email such has foo+bar@email.tld. I received the user signup notification, but could not set the password. When I attempted to reset the user's password, I again received the password email but was unable to reset the user's password.

The error displayed is simply the "There was an error resetting your password." message.

Please post on the PureCloud Community Forum or open a ticket with PureCloud Support for product issues. Thanks!

Hey Tim,

Where do we go to open a support ticket?


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