Permission issue in queue creation

Platform API
1

Hi,

We are trying to create a queue from our code which uses client credentials to generate oAuth token.

We get the below error:

{
"message": "Unable to perform the requested action. You are missing the following permission(s): [routing:queue:add:xxxxxx]",
"code": "missing.permissions",
"status": 403
}

Kindly let us know where we need to add permission.

Thanks
Vageesan

2

Permissions are assigned to roles, which are assigned to users and client credential grants. More information here: https://help.mypurecloud.com/articles/about-people-permissions/

3

Hi,
We are able to create a queue under "Home" Division but if we try to create under other divisions only then we are getting the permission error.

4

You'll need to assign the division. See step 8 here: https://help.mypurecloud.com/articles/create-an-oauth-client/

5

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