Platform Client Invalid Character

Veasnar_Yem · February 2, 2018, 3:09pm

I'm referencing the platform client in an HTML page at the following CDN location: https://sdk-cdn.mypurecloud.com/javascript/17.0.0/purecloud-platform-client-v2.min.js. In IE 11 -- works fine in Chrome -- I get an "Invalid Character" error. Any ideas what the issue is?

tim.smith · February 2, 2018, 3:26pm

Can you share more information about this error? What are you doing when it's thrown? Is there a stack trace?

Veasnar_Yem · February 2, 2018, 4:02pm

It's occurring just when the file is trying to load (see attached).

Veasnar_Yem · February 2, 2018, 4:04pm

Here is the line it's referring to.

tim.smith · February 2, 2018, 4:09pm

Looks like it's an issue with the IE browser. IE 11 has been out of support for 2 years now, and Microsoft is not updating it to support modern JavaScript features (specifically ECMA6 features that were released in 2015). I would recommend upgrading to Edge, or any other modern browser, which has support for ES6 features.

Veasnar_Yem · February 2, 2018, 4:12pm

That was my initial thought as well, thanks for confirming.

system · March 5, 2018, 4:12pm

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