Prevent transfer of calls to a particular queue

Genesys Cloud Web Chat
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Hi ,
Apologies , as I don't have access to Community portal , posting my questions here , Is there a way to prevent transfer of calls to a particular queue?
Can agents assigned ta a queue in one division can transfer calls to the agents belonging to queues of other division?

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Can anyone please do help me on the above question?

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I am waiting for the response , please do help.

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