Problem retrieving recordings

[Luis_Saiz]

Hello,

I am building a java app that gets the recordings using the conversation id.

GetConversationRecordingsRequest request = new GetConversationRecordingsRequest();
request.setConversationId(id);
List recordingList = new ArrayList();
recordingList = apiInstance.getConversationRecordings(request);

It returns the next API exception,

{"status":403,"code":"recording.recording.view.permission.check.failed","message":"ForbiddenException: Recording view permission check failed for conversation 89901a7b-7366-4e0f-af91-70830a00b456","messageWithParams":"Recording view permission check failed for conversation {conversationId}'","messageParams":{},"contextId":"c02aa712-c345-478f-a68e-bfb292e80b29","details":[],"errors":[]}

I have checked that the role used by the oAuth Client, using the client credentials grant type, has the "Recording>All Permissions" assignated.

I am missing something else?

Thank you

Regards

[Luis_Saiz]

I have just added all the permissions to the Role (the 28 pages), and the error still remains. What is wrong?

Thank you

[tim.smith]

This is supposed to work with client credentials, and I was able to perform a successful test that way. I chatted with the dev team for this API and there's not a clear answer why this is failing. Please open a case with PureCloud Care for further investigation.