Providing sample programs(incoming calls)

Platform API Java SDK
1

Hi team,

I want to know how a Java program detects an incoming call event when it comes to a phone.
Please let me know if there is a sample program in Java for incoming calls.

Regards,

2

Hi,

You could use the Routing Queue Membership Notifications tutorial as a rough guide to start with. To subscribe to incoming call events you must use the v2.routing.queues.{id}.conversations.calls topic where the ID is the ID of a routing queue. A full list of available topics can be seen here: https://developer.genesys.cloud/api/rest/v2/notifications/available_topics

3

Hi ronan watkins

Thank you for your reply.
What I want to hear has been solved.

We will refer to the URL presented.

Regards,

4

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